QUALITY POLICY
Arnold Wragg Limited (AWL) is a supplier of fasteners and turned parts to client requirements and recognised standards. AWL is part of the Specialist Technologies Aerospace Group, an international group with operations in
The group goal is to provide our customers with the high quality products and service at all times. Our aim is to establish a working environment where the need for quality is fully recognised, understood and implemented across the organisation. We aim to be the first choice supplier for our customers.
Specifically the company aims to:
-
Provide our clients with high quality parts at all times, and pursue continual improvement of our quality in parts and systems.
-
Maintain the requirements of ISO9001:2000 and EN/AS9100 quality assurance standards.
-
To meet all quality, environmental, health & safety, legal and other requirements relevant to our business.
-
Maintain high levels of customer service and attention to our customer’s requirements and expectations.
-
To provide interested parties with relevant and appropriate information.
-
To continually improve the performance of AWL by setting and reviewing objectives, targets, and monitoring both our own and our supplier’s performance.
-
To train our personnel so that they may take responsibility for the quality of their work.
-
To ensure that all staff are aware of this policy, the systems that support it and how it effects them with regards to quality, environmental and health & safety issues.
Quality is an absolute requirement of our business. It is our aim to be RIGHT FIRST TIME & ON TIME
